How to Do a Tenant Credit Check and Background Check with MyRental

Step 1: Collect Applicant Information. Gather the first, middle, last name, and email addresses of the applicants you would like to screen.

Step 2: Set Up User Account. Sign Up for your MyRental screening account.

Step 3: Start Screening. Select 'Screen Now'.

Step 4: Select Package. Select appropriate tenant screening package. Premium and Premium PLUS allows you to purchase a full credit report, background check, and our proprietary statistically validated screening score.

Step 5: Set Up Property. Enter the rental property that you’re screening for, including address, monthly rent amount and lease length.

Step 6: Enter Applicant Information. Enter the first, middle, last name, and email address of each applicant. Use the + button to add co-applicants – and be sure to indicate if any co-applicant is a co-signer by selecting the Co-Signer toggle, then select Continue.

  • Be sure to enter the complete middle name of all applicants. If they don’t have a middle name or you don’t know it, be sure to check the box by the middle name field.

Step 7: Select Payment Option. Decide whether you would like to pay for the tenant screening report, or if the applicant(s) should (applicant pay option is available with Premium and Premium PLUS packages only), then select ‘submit'.

  • If you decide to pay the fee yourself, enter your credit card information to continue. Your card will be charged as soon as the tenant reports are available.

Step 8: That's it! Now an email will be sent to each potential tenant so they can complete the online application and release their reports to you. As soon as the screening reports are available, you will receive an email to review and make an educated leasing decision.

  • See application status via your homepage. Select applicant name to view detailed status.

Step 9: Acceptance/Adverse Action Letters. You will have access to Acceptance and Adverse Action letters on the Lease Decision page.

  • Understand that MyRental.com only provides a leasing recommendation as to each applicant, and all rental decisions will be made by you. You are responsible for compliance with all applicable federal and state law, including but not limited to, the Fair Credit Reporting Act 15 U.S.C. 1681 et seq. (“FCRA”).
  • Recall that an adverse action is any action you take that is unfavorable to the interests of a consumer (e.g., denying the application or requiring a co-signer on the lease). Whenever you take an adverse action against a consumer that is based on information contained in a report obtained through MyRental.com, you must provide the consumer with an adverse action notice.
  • Provide, at a minimum, the following information required by Section 615(a) of the FCRA (15 U.S.C. § 1681m(a)) in an adverse action letter:
    • a statement that adverse action has been taken based in whole or in part on a report received from a consumer reporting agency,
    • the name, address, and telephone number (including the toll-free telephone number) of the consumer reporting agency that furnished the report to you,
    • a statement that the consumer reporting agency supplying the report did not make the decision to take adverse action and is unable to provide the consumer with the specific reasons why adverse action is taken, and
    • a statement that the consumer may, upon proper identification, request a free copy of the report and may dispute with the consumer reporting agency the accuracy or completeness of any information in the report.
  • Note that the adverse action letters available on the Lease Decision page are merely samples provided for guidance purposes. Before using any sample adverse action letter, you should consult with an attorney to ensure compliance with relevant laws.
  • Finally, you may also want to consider the Federal Trade Commission’s publication “Using Consumer Reports: What Landlords Need to Know” available at https://www.ftc.gov/tips-advice/business-center/guidance/using-consumer-reports-what-landlords-need-know . 4824-5754-7593, v. 1

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What people are saying about us

Requesting a tenant check was a breeze. I appreciate having the potential applicant involved in the whole process.

VANI (IL)

As a first-time landlord, I really appreciated how simple the reports were to understand. They provided much needed clarity in assisting our rental decisions.

CHARLES (AZ)

It was very easy to use and I love how fast the reports are generated.

GEOFF (MA)

Contact Us

M-F 8:30 a.m. to 8:00 p.m. EST,
Saturday 9:00 a.m. to 6:00 p.m.
Client Services:
877-496-3352
Consumer Inquiry:
888-333-2413
3001 Hackberry Road, Irving, TX 75063-0156

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